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Kreafunk

Returns must be initiated within [30 days] of receiving your order. Items must be unused and in the original packaging.For hygiene reasons, in-ear headphones cannot be returned once the plastic has been removed and they have been tried on.<hr>A return slip is included with your shipment (on the back of the delivery note). Please fill this out and enclose it with the product you wish to return. Do not send packages back without an order number and name.All packages must be returned to our address:Kreafunk ApS, Karupvej 6. 8000 Aarhus C,&#xA0; Denmark Please note: do not use Dao for returns, as they only deliver packages outside our opening hours.We do not collect packages from parcel shops. <hr>Live nearby? Cool. You&apos;re also welcome to arrange a drop off at our headquarter.&#xA0; Please call or email us at: +45 96 99 00 20&#xA0;Mon-Thursday 8-16 pmFriday 8-15 pmor info@kreafunk.dk

Returns must be initiated within [30 days] of receiving your order. Items must be unused and in the original packaging. For hygiene reasons, in-ear headphones cannot be returned once the plastic has been removed and they have been tried on. A return

How do I make a return?

Returns and refunds

My order was marked delivered but it’s not here.

How long does delivery take?

What do I do if I receive the wrong item in my order?

Delivery

How to set up and troubleshoot your aBEAN Earbuds

Troubleshoot - Speakers

Troubleshoot - headphones and in-ears

Troubleshoot - power banks

What do I do if I can't get my product to work?

My product won't charge

My wireless charger is not working

When aTUNE is turned on, it makes an unpleasant sound

My product has become sticky

Product troubleshoot

What’s your return policy?

How do I make a return?Updated a month ago