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Reklamation - Købt i butik

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Buzz vs Buzz Junior

What does an IPX rating mean?

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What is Qi wireless charging?

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Enter your delivery address at checkout to see the available shipping options for your destination. If your country is not listed or no shipping options appear, let us know which country you would like delivery to. Our support team can help clarify t

<h1 id="isPasted">Do you ship to my country?</h1>Enter your delivery address at checkout to see the available shipping options for your destination.If your country is not listed or no shipping options appear, let us know which country you would like delivery to. Our support team can help clarify the options.<h2 id="how-much-does-shipping-cost">How much does shipping cost?</h2>Shipping costs are displayed at checkout once you have entered your delivery address and selected a shipping method.Any available free shipping option will also be shown at checkout.<h2 id="how-long-does-delivery-take">How long does delivery take?</h2>Delivery time depends on your destination and the shipping method selected at checkout. Delivery may take longer during campaigns and busy periods.Delivery times are estimates and cannot be guaranteed.<h2 id="how-do-i-track-my-order">How do I track my order?</h2>Once your parcel has been collected by the carrier, you will receive an email with tracking information. Use the tracking link to follow your delivery and check the estimated delivery date, if available.If you cannot find the email, please check your spam or junk folder.If you still cannot find your tracking information, let us know. Please include your order number if you have not already shared it, so our support team can help.

Enter your discount code in the discount code field at checkout and select Apply. Check that the discount appears in your order total before completing your purchase. If the code does not work:. Check that you have entered it correctly, without extra

Enter your discount code in the discount code field at checkout and select Apply. Check that the discount appears in your order total before completing your purchase.If the code does not work:<ul data-spread="false"><li>Check that you have entered it correctly, without extra spaces.</li><li>Check the code&#x2019;s terms, including its expiry date and any product exclusions or minimum order value.</li></ul>If you still need help, send us the code, the error message you see and which products you are trying to order. Our support team will check it for you.

Buzz vs. Buzz Junior. Use this Knowledge when a customer asks about the differences between Buzz and Buzz Junior headphones or which model is most suitable. Main differences. - Buzz has a Safe Audio volume limit of maximum 85 dB.- Buzz Junior has a l

Buzz vs. Buzz JuniorUse this Knowledge when a customer asks about the differences between Buzz and Buzz Junior headphones or which model is most suitable.Main differences-&#xA0;Buzz has a Safe Audio volume limit of maximum&#xA0;85 dB. -&#xA0;Buzz Junior has a lower Safe Audio volume limit of maximum&#xA0;79 dB. -&#xA0;Buzz has Active Noise Cancellation (ANC). -&#xA0;Buzz Junior does not have ANC. -&#xA0;Buzz Junior has small bear ears on the headband. -&#xA0;Buzz has up to&#xA0;25 hours of playing time. -&#xA0;Buzz Junior has up to&#xA0;40 hours of playing time. -&#xA0;Buzz supports both USB-C and Qi wireless charging. -&#xA0;Buzz Junior charges via USB-C and does not support Qi wireless charging. -&#xA0;Buzz includes a hard case. -&#xA0;Buzz Junior does not include a hard case. A case can be purchased separately.Recommended age/use-&#xA0;Kreafunk recommends&#xA0;Buzz Junior for children before they start school, but it can also be used by older children. -&#xA0;Kreafunk recommends&#xA0;Buzz for children who have already started school. -&#xA0;Both models are recommended for children over 3 years old. -&#xA0;Buzz Junior may be the better choice when the lower maximum volume of 79 dB is important. -&#xA0;Buzz may be the better choice when ANC and the additional features are important.Features shared by both models-&#xA0;Both have the same dimensions:&#xA0;155 x 170 mm. -&#xA0;Both have an adjustable fit and are foldable. -&#xA0;Both are water-resistant with an&#xA0;IPX4 rating. -&#xA0;Both use&#xA0;Bluetooth 5.0. -&#xA0;Both support NFC connection with compatible Android devices. -&#xA0;Both have an AUX connection and support wired Audio Sharing. -&#xA0;Audio Sharing can be used between two Buzz headphones, two Buzz Junior headphones, or between Buzz and Buzz Junior.&#xA0;Audio Sharing requires an AUX cable and is not a wireless connection. -&#xA0;Both include a USB-C cable. -&#xA0;Both are made with 100% recycled GRS plastic and recycled vegan leather and are PFAS-free.Important-&#xA0;Do not describe Buzz Junior as physically smaller than Buzz. The two models have the same stated dimensions. - When recommending a model, base the recommendation on the customer&apos;s needs, especially volume limit, ANC, battery life and charging preferences.

An IPX rating describes a product’s protection against water under specified test conditions. The X means that no protection rating against dust or solid particles is specified. An IPX rating alone does not confirm dust resistance. The permitted wate

An IPX rating describes a product&#x2019;s protection against water under specified test conditions.The X means that no protection rating against dust or solid particles is specified. An IPX rating alone does not confirm dust resistance.The permitted water exposure depends on the product&#x2019;s exact rating. Check the specific model&#x2019;s approved specifications and manual before exposing it to water. Water resistance does not automatically mean the product can be submerged.

Materials vary by product, model and collection. Many Kreafunk products use 100% recycled plastic. This refers to the specified plastic material, not the entire product, including its electronics and battery. Wheat products use wheat straw fibres to

Materials vary by product, model and collection.<h2 id="recycled-plastic">Recycled plastic</h2>Many Kreafunk products use 100% recycled plastic. This refers to the specified plastic material, not the entire product, including its electronics and battery.<h2 id="wheat">Wheat</h2>Wheat products use wheat straw fibres to replace part of the plastic. Kreafunk describes these products as using 35% less plastic.Check the specific model&#x2019;s approved material information for its exact composition.<h2 id="stone">Stone</h2>The Stone series uses fibre-concrete. Surface characteristics and finishes should be checked for the specific model.For example, aJAZZ Stone is described as having no surface treatment and may develop a patina over time.<h2 id="product-specific-information">Product-specific information</h2>Check the product&#x2019;s approved specifications or manual for exact materials and recycled content. Material information for one model should not be applied automatically to another.

You can find the manual on the product’s page on our website. You can also read or download available manuals as PDFs from our manual overview. Choose the relevant product category and find your exact model. Older products may be listed under “Udgåed

You can find the manual on the product&#x2019;s page on our website.You can also read or download available manuals as PDFs from our&#xA0;<a href="https://kreafunk.dk/pages/manualer">manual overview</a>. Choose the relevant product category and find your exact model. Older products may be listed under &#x201C;Udg&#xE5;ede&#x201D; (discontinued products).If you cannot find your manual, let us know the product name or send a photo of its label so we can help identify it.

Qi is a wireless charging standard. A compatible device charges when placed correctly on a compatible charging pad, without a charging cable connected directly to the device. The charging pad still needs a power supply. Only products that support Qi

Qi is a wireless charging standard. A compatible device charges when placed correctly on a compatible charging pad, without a charging cable connected directly to the device.The charging pad still needs a power supply.Only products that support Qi wireless charging can use this feature. Check the exact model&#x2019;s specifications rather than assuming that all Kreafunk products support it.Charging speed depends on the device, charger and power adapter.

An IPX rating describes a product’s protection against water under specified test conditions. The X means that no protection rating against dust or solid particles is specified. It does not mean that the product has no dust protection, but the IPX ra

<h1 id="isPasted"> </h1>An IPX rating describes a product&#x2019;s protection against water under specified test conditions.The X means that no protection rating against dust or solid particles is specified. It does not mean that the product has no dust protection, but the IPX rating alone does not document it.<h2 id="water-protection-levels">Water protection levels</h2><ul><li>IPX3: Protection against water spray at angles up to 60&#xB0; on either side of vertical.</li><li>IPX4: Protection against water splashes from any direction.</li><li>IPX5: Protection against water jets from any direction.</li><li>IPX6: Protection against powerful water jets from any direction.</li><li>IPX7: Protection against temporary immersion under specified test conditions, commonly described as up to 1 metre in fresh water for 30 minutes.</li></ul>These descriptions refer to controlled tests, not unrestricted everyday use.<h2 id="what-rating-does-my-product-have">What rating does my product have?</h2>Check your exact model&#x2019;s approved specifications or manual. Ratings can differ between products, versions and individual components.Do not assume that all Kreafunk products have the same protection.<h2 id="does-this-mean-my-product-is-waterproof-or-weatherproof">Does this mean my product is waterproof or weatherproof?</h2>An IPX rating does not mean unlimited protection against water or all weather conditions.IPX3&#x2013;IPX6 do not establish protection against immersion. IPX7 alone does not establish protection against the water-jet tests for IPX5 or IPX6.Do not assume that the rating covers sweat, salt water, swimming pools, hot water or extreme temperatures. Follow the specific product&#x2019;s manual and usage restrictions.

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Shipping and delivery information

How do I apply a discount code?

Buzz vs Buzz Junior

What does an IPX rating mean?

What materials are Kreafunk products made from?

Where can I find the manual for my Kreafunk product?

What is Qi wireless charging?

What does an IPX rating mean?