When you want to use your aBEAN's, start by removing the plastic from the bottom of the beans, place them back in the case, and charge them to 100% (this is indicated on the case). Once they are fully charged, take both beans out of the case and wait

How to set up and troubleshoot your aBEAN Earbuds

Try connecting the speaker to other devices to see if there are issues with them as well. If you experience issues with other devices, you should reset your speaker. Before resetting, always start by removing the speaker from your Bluetooth menu. The

Troubleshoot - Speakers

Try connecting the headphones to other devices to see if the issues persist. If you experience issues with other devices, you should reset your headphones. Always start by removing the headphones from your Bluetooth menu. aBEAT and aBEAT Qi:. Hold th

Troubleshoot - headphones and in-ears

Start by allowing it to charge for 6 hours. Test with different cables and devices. Please note that our power banks are not compatible with charging computers.

Start by allowing it to charge for 6 hours. Test with different cables and devices.&#xA0;Please note that our power banks are not compatible with charging computers.

Troubleshoot - power banks

If your product is not working or charging, restart it and use different cables and adapters. If this doesn't help and your product was bought within the last two years, contact the store where you purchased it. If you purchased the product on kreafu

If your product is not working or charging, restart it and use different cables and adapters. If this doesn&apos;t help and your product was bought within the last two years, contact the store where you purchased it. If you purchased the product on kreafunk.com, please get in touch with our support.&#xA0;

What do I do if I can't get my product to work?

Try different cables and adapters. If it doesn’t work, the battery is likely defective. If your product was purchased less than two years ago, contact the store where the product was purchased. If it was purchased on kreafunk.com, you can contact our

My product won't charge

All our wireless chargers must be plugged in at all times. Check if your phone/device supports wireless charging. Take the cover off your phone (if you have a cover on) and see if it charges. Check with multiple cables, adapters and devices. Reset by

All our wireless chargers must be plugged in at all times.Check if your phone/device supports wireless charging.Take the cover off your phone (if you have a cover on) and see if it charges.Check with multiple cables, adapters and devices.Reset by unplugging. E.g. by:aWAKE, Ellie, wiTRAY, aCLEAN, reCHARGE, reCHARGE+ and wiCHARGE 2.Contact our support if this does not solve your problem.

My wireless charger is not working

Try charging the radio to 100% and then reset it by holding a paper clip inside the hole on the back of the aTUNE. If the antenna is folded down, the hole is hidden behind it. If this does not work, and you suspect the product is defective, please fo

Try charging the radio to 100% and then reset it by holding a paper clip inside the hole on the back of the aTUNE. If the antenna is folded down, the hole is hidden behind it. If this does not work, and you suspect the product is defective, please follow these steps:<ul><li style="font-size: 16px;">If your product was purchased less than two years ago, contact the store where the product was purchased. </li><li style="font-size: 16px;">If bought on kreafunk.com, please contact our support.</li></ul>

When aTUNE is turned on, it makes an unpleasant sound

The stickiness issue is a known and natural occurrence with certain types of plastics. In some cases, you can mix baking soda/potato starch with lukewarm water to gently polish away the oils and sticky residue. Tip 1: Mix 20g baking soda with 15ml wa

Product troubleshoot