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Returns and refunds

What’s your return policy?

Our return policy allows returns or exchanges for [condition of product (e.g. unopened)] products purchased in the last [30 days]. Please note that [outlet ] items are not eligible for return. You can expect your refund to be processed within [14 day

How do I make a return?

Returns must be initiated within [30 days] of receiving your order. Items must be unused and in the original packaging. For hygiene reasons, in-ear headphones cannot be returned once the plastic has been removed and they have been tried on. A return

Reklamation - Købt i butik

Hvis du oplever, at et produkt ikke fungerer som forventet, eller at der er fejl eller mangler, anbefaler vi, at du kontakter den butik eller forhandler, hvor produktet er købt.