Go back to website

Kreafunk

Enter your delivery address at checkout to see the available shipping options for your destination. If your country is not listed or no shipping options appear, let us know which country you would like delivery to. Our support team can help clarify t

<h1 id="isPasted">Do you ship to my country?</h1>Enter your delivery address at checkout to see the available shipping options for your destination.If your country is not listed or no shipping options appear, let us know which country you would like delivery to. Our support team can help clarify the options.<h2 id="how-much-does-shipping-cost">How much does shipping cost?</h2>Shipping costs are displayed at checkout once you have entered your delivery address and selected a shipping method.Any available free shipping option will also be shown at checkout.<h2 id="how-long-does-delivery-take">How long does delivery take?</h2>Delivery time depends on your destination and the shipping method selected at checkout. Delivery may take longer during campaigns and busy periods.Delivery times are estimates and cannot be guaranteed.<h2 id="how-do-i-track-my-order">How do I track my order?</h2>Once your parcel has been collected by the carrier, you will receive an email with tracking information. Use the tracking link to follow your delivery and check the estimated delivery date, if available.If you cannot find the email, please check your spam or junk folder.If you still cannot find your tracking information, let us know. Please include your order number if you have not already shared it, so our support team can help.

Shipping and delivery information

Enter your discount code in the discount code field at checkout and select Apply. Check that the discount appears in your order total before completing your purchase. If the code does not work:. Check that you have entered it correctly, without extra

Enter your discount code in the discount code field at checkout and select Apply. Check that the discount appears in your order total before completing your purchase.If the code does not work:<ul data-spread="false"><li>Check that you have entered it correctly, without extra spaces.</li><li>Check the code&#x2019;s terms, including its expiry date and any product exclusions or minimum order value.</li></ul>If you still need help, send us the code, the error message you see and which products you are trying to order. Our support team will check it for you.

How do I apply a discount code?

Buzz vs. Buzz Junior. Use this Knowledge when a customer asks about the differences between Buzz and Buzz Junior headphones or which model is most suitable. Main differences. - Buzz has a Safe Audio volume limit of maximum 85 dB.- Buzz Junior has a l

Buzz vs. Buzz JuniorUse this Knowledge when a customer asks about the differences between Buzz and Buzz Junior headphones or which model is most suitable.Main differences-&#xA0;Buzz has a Safe Audio volume limit of maximum&#xA0;85 dB. -&#xA0;Buzz Junior has a lower Safe Audio volume limit of maximum&#xA0;79 dB. -&#xA0;Buzz has Active Noise Cancellation (ANC). -&#xA0;Buzz Junior does not have ANC. -&#xA0;Buzz Junior has small bear ears on the headband. -&#xA0;Buzz has up to&#xA0;25 hours of playing time. -&#xA0;Buzz Junior has up to&#xA0;40 hours of playing time. -&#xA0;Buzz supports both USB-C and Qi wireless charging. -&#xA0;Buzz Junior charges via USB-C and does not support Qi wireless charging. -&#xA0;Buzz includes a hard case. -&#xA0;Buzz Junior does not include a hard case. A case can be purchased separately.Recommended age/use-&#xA0;Kreafunk recommends&#xA0;Buzz Junior for children before they start school, but it can also be used by older children. -&#xA0;Kreafunk recommends&#xA0;Buzz for children who have already started school. -&#xA0;Both models are recommended for children over 3 years old. -&#xA0;Buzz Junior may be the better choice when the lower maximum volume of 79 dB is important. -&#xA0;Buzz may be the better choice when ANC and the additional features are important.Features shared by both models-&#xA0;Both have the same dimensions:&#xA0;155 x 170 mm. -&#xA0;Both have an adjustable fit and are foldable. -&#xA0;Both are water-resistant with an&#xA0;IPX4 rating. -&#xA0;Both use&#xA0;Bluetooth 5.0. -&#xA0;Both support NFC connection with compatible Android devices. -&#xA0;Both have an AUX connection and support wired Audio Sharing. -&#xA0;Audio Sharing can be used between two Buzz headphones, two Buzz Junior headphones, or between Buzz and Buzz Junior.&#xA0;Audio Sharing requires an AUX cable and is not a wireless connection. -&#xA0;Both include a USB-C cable. -&#xA0;Both are made with 100% recycled GRS plastic and recycled vegan leather and are PFAS-free.Important-&#xA0;Do not describe Buzz Junior as physically smaller than Buzz. The two models have the same stated dimensions. - When recommending a model, base the recommendation on the customer&apos;s needs, especially volume limit, ANC, battery life and charging preferences.

Buzz vs Buzz Junior

An IPX rating describes a product’s protection against water under specified test conditions. The X means that no protection rating against dust or solid particles is specified. An IPX rating alone does not confirm dust resistance. The permitted wate

An IPX rating describes a product&#x2019;s protection against water under specified test conditions.The X means that no protection rating against dust or solid particles is specified. An IPX rating alone does not confirm dust resistance.The permitted water exposure depends on the product&#x2019;s exact rating. Check the specific model&#x2019;s approved specifications and manual before exposing it to water. Water resistance does not automatically mean the product can be submerged.

Get more information

Categories

Delivery

Product troubleshoot

Returns and refunds

Articles

Shipping and delivery information

How do I apply a discount code?

Buzz vs Buzz Junior

What does an IPX rating mean?

Get support